DK Solutions 999

End User License Agreement

Governing the use of all software products developed and distributed by DK Solutions 999

Effective Date: March 17, 2026

1. Definitions

The following terms have the meanings set forth below when used in this Agreement:

“Agreement” means this End User License Agreement.

“Licensor” means DK Solutions 999.

“Licensee” or “You” means the individual or organization that acquires a license to use the Software.

“Software” means any software product, application, web part, add-in, extension, tool, or component developed and distributed by DK Solutions 999, including but not limited to SharePoint Framework (SPFx) web parts, application customizers, mobile applications, web applications, and any associated documentation, configuration files, and updates delivered by the Licensor. The specific Software covered by your license is identified in your purchase confirmation, order form, or product listing.

“Platform” means the underlying technology environment in which the Software is designed to operate, as specified in the product documentation (e.g., Microsoft 365, SharePoint Online, iOS, web browser).

“Tenant” means, where applicable, a single Microsoft 365 tenant as identified by a unique Tenant ID. For non-Microsoft 365 products, “Tenant” refers to the primary deployment environment specified in your license.

“Site Collection” means, where applicable, a SharePoint Online site collection within a Tenant.

“Authorized Users” means individuals within the Licensee’s organization who are authorized to access and use the Software through the licensed environment.

2. License Grant

Subject to your compliance with this Agreement and payment of applicable license fees, DK Solutions 999 grants you a limited, non-exclusive, non-transferable, revocable license to:

(a) Install and deploy the Software within the licensed environment as specified in your purchase confirmation or product documentation

(b) Use the Software for your internal business purposes in accordance with the licensing scope defined in your purchase (e.g., per-seat, per-site-collection, per-device, tenant-wide, or as otherwise specified)

(c) Allow Authorized Users within your organization to access and use the Software

This license is granted solely for the specific Software product(s) identified in your purchase. Each product requires its own license unless otherwise stated in a bundle or package offering.

3. License Restrictions

You may not, and may not permit any third party to:

• Copy, modify, adapt, translate, or create derivative works based on the Software

• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software

• Distribute, sublicense, lease, rent, loan, or otherwise transfer the Software to any third party

• Remove, alter, or obscure any proprietary notices, labels, or marks on the Software

• Use the Software to develop a competing product or service

• Deploy the Software in any environment, tenant, device, or instance not covered by your license

• Use the Software in a service bureau, application service provider, or managed service arrangement for the benefit of third parties without a separate reseller or partner agreement

• Publish performance benchmarks or comparison results of the Software without prior written consent from DK Solutions 999

4. Deployment and Licensing Scope

The Software is delivered via the method specified in the product documentation or purchase confirmation (e.g., SharePoint App Catalog, app store, direct download, or hosted access). Licensing scope varies by product and may include any of the following models:

4.1 Per-Unit Licensing

Authorizes deployment and use of the Software in a single specified instance, site collection, device, or seat. Additional units require additional licenses. The applicable unit is defined in the product listing or order form.

4.2 Organization-Wide / Tenant-Wide Licensing

Authorizes deployment and use of the Software across all applicable instances within a single organization or Tenant. The license does not extend to additional organizations or Tenants unless explicitly stated.

4.3 Multi-Environment Licensing

Organizations operating multiple deployment environments (e.g., separate production and GCC High tenants, or multiple business units with distinct tenants) require a license for each environment unless a multi-environment agreement is in place. Contact DK Solutions 999 for multi-environment pricing.

Government Cloud: Where applicable, the Software is compatible with Microsoft 365 GCC and GCC High environments. Licensing terms are identical; deployment procedures may vary based on your environment’s configuration.

5. Data Privacy and Telemetry

DATA HANDLING COMMITMENT: Unless explicitly stated otherwise in the product documentation, the Software operates entirely within your licensed environment. It does not transmit data — including telemetry, usage analytics, user information, or content — to DK Solutions 999 or any third-party server.

For products that operate entirely within your environment (e.g., SPFx web parts deployed to your SharePoint tenant):

• The Software makes no outbound network calls to external servers

• The Software does not collect, store, or process personal data beyond what is required for its operation within your environment

• All data processed by the Software remains within your environment and is subject to your organization’s own data governance, retention, and compliance policies

• The Software does not use cookies, tracking pixels, or any analytics frameworks

For products that require external connectivity (e.g., SaaS components, license validation services, cloud-hosted features), the specific data collected and transmitted will be described in the product’s supplemental privacy documentation. In all cases, DK Solutions 999 collects only the minimum data necessary to operate and license the Software.

Your use of the Software is also subject to our Privacy Policy, which describes how we handle information collected through our website and business interactions.

6. Ownership and Intellectual Property

The Software, including all code, architecture, documentation, and design, is and remains the exclusive property of DK Solutions 999. This Agreement grants you a license to use the Software; it does not transfer ownership.

All rights not expressly granted in this Agreement are reserved by DK Solutions 999. No implied licenses are granted by this Agreement.

DK Solutions 999 retains all rights in any feedback, suggestions, or improvement ideas you provide regarding the Software, without obligation to you.

7. Your Data

You retain all rights, title, and interest in your data. Where the Software processes data within your environment, DK Solutions 999 claims no ownership of, access to, or rights over any data processed by the Software.

For products with cloud-hosted or SaaS components, any data you provide or generate through the Software remains your property. DK Solutions 999 will process such data solely to provide the licensed services and will not use it for any other purpose without your explicit consent.

You are solely responsible for the content, quality, accuracy, and legality of your data and for ensuring your use of the Software complies with your organization’s data governance policies and applicable regulations.

8. Support and Updates

8.1 Support

DK Solutions 999 provides support via email for licensed customers. Support covers installation, configuration, and troubleshooting of the Software. Support does not include customization, integration development, or issues caused by modifications to the Software not made by DK Solutions 999.

No service level agreement (SLA) is provided unless separately contracted in writing. Product-specific support terms, if any, will be specified in the product documentation.

8.2 Updates

DK Solutions 999 may, at its sole discretion, release updates, patches, or new versions of the Software. Minor updates and bug fixes will be made available to licensed customers at no additional charge during the license term. Major version upgrades may require an additional fee, which will be communicated in advance.

Updates do not extend or renew the license term unless explicitly stated.

9. Warranty Disclaimer

THE SOFTWARE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

DK SOLUTIONS 999 DOES NOT WARRANT THAT:

• The Software will meet your specific requirements

• The Software will operate uninterrupted, error-free, or in combination with any other software, hardware, or platform

• Any defects in the Software will be corrected

• The Software will be compatible with future versions of the Platform or any third-party dependencies

You acknowledge that the Software may operate within or depend upon third-party platforms, and that changes to those platforms may affect Software functionality. DK Solutions 999 is not responsible for issues caused by third-party platform changes.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL DK SOLUTIONS 999, ITS OWNER, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, business opportunity, or goodwill

• Cost of procurement of substitute goods or services

• Business interruption or downtime

• Damages arising from unauthorized access to or alteration of your data

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF DK SOLUTIONS 999 UNDER THIS AGREEMENT EXCEED THE TOTAL LICENSE FEES ACTUALLY PAID BY YOU TO DK SOLUTIONS 999 FOR THE SPECIFIC SOFTWARE PRODUCT GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

This limitation of liability applies regardless of the legal theory on which the claim is based, including breach of contract, tort (including negligence), strict liability, or any other theory.

11. Indemnification

11.1 By Licensee

You agree to indemnify, defend, and hold harmless DK Solutions 999 from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Software, your violation of this Agreement, or your violation of any applicable law or third-party rights.

11.2 By Licensor

DK Solutions 999 will indemnify and defend you against any third-party claim that the Software, as provided by DK Solutions 999, infringes a valid United States patent or copyright, provided that you promptly notify DK Solutions 999 of the claim and cooperate in its defense. This indemnification does not apply to claims arising from modifications you make to the Software, your combination of the Software with other products, or your use of the Software outside the scope of this Agreement.

12. Term and Termination

12.1 Term

This Agreement is effective upon your acquisition of a license and continues for the duration specified in your license purchase (e.g., monthly, annual, perpetual, or as otherwise specified in the product listing or order form).

12.2 Termination by Licensor

DK Solutions 999 may terminate this Agreement immediately upon written notice if you breach any material term of this Agreement and fail to cure such breach within thirty (30) days of receiving written notice.

12.3 Termination by Licensee

You may terminate this Agreement at any time by uninstalling the Software from your environment and destroying all copies in your possession. Termination does not entitle you to a refund of license fees already paid unless otherwise required by the platform’s refund policy (e.g., App Store, AppSource).

12.4 Effect of Termination

Upon termination of this Agreement, you must immediately cease all use of the Software, remove it from your environment, and destroy all copies. Sections 3, 5, 6, 7, 9, 10, 11, 14, and 15 survive termination.

13. Export Compliance

You agree to comply with all applicable export control laws and regulations of the United States and any other relevant jurisdiction. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the export of the Software would be prohibited.

14. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

Any dispute arising under or in connection with this Agreement shall first be subject to good-faith negotiation between the parties for a period of thirty (30) days. If the dispute cannot be resolved through negotiation, it shall be subject to the exclusive jurisdiction of the state and federal courts located in [County], Texas.

15. General Provisions

Entire Agreement: This Agreement, together with any product-specific supplemental terms referenced in the product documentation or order form, constitutes the entire agreement between you and DK Solutions 999 with respect to the Software and supersedes all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

Supplemental Terms: Certain products may include supplemental license terms, privacy disclosures, or acceptable use policies specific to that product. Where supplemental terms conflict with this Agreement, the supplemental terms shall control with respect to that product.

Amendment: This Agreement may only be modified by a written instrument signed by both parties, or by DK Solutions 999 publishing a revised version of this Agreement that applies to new licenses or renewals.

Assignment: You may not assign or transfer this Agreement or any rights under it without the prior written consent of DK Solutions 999. DK Solutions 999 may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

Severability: If any provision of this Agreement is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: The failure of either party to enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

Notices: All notices under this Agreement shall be in writing and sent to the contact information provided by each party. Notices to DK Solutions 999 should be sent to the address in Section 16.

Independent Contractor: The relationship between you and DK Solutions 999 is that of independent parties. Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship.

16. Contact Us

For questions about this Agreement, licensing, or to report a violation, please contact us: Customer Support Request – Fill out form